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The Importance of Kindness: Now and Beyond COVID-19

Organiser: Cranfield University 
Time: 3.30 PM - 4.30 PM
Date: 29 April 2020 
Location: Webinar 


Webinar as part of the BGP Response Programme.

Cranfield’s three-phased programme of activities to help owner-managers of SMEs face the specific business challenges of the COVID-19 crisis and to help them get their businesses ready for the bounce back.

The BGP Response Team is presenting this webinar in collaboration with Debra Charles from Novacroft to provide our SME community with timely and relevant information to understand how to react to these unprecedented times.

With so much negativity surrounding us, kindness is currently more important than ever. Among many other things, COVID-19 has forced 'social distancing' into our vocabulary and into our lives. As humans, we thrive on our connectivity with others, something that social distancing in severely hindering. Kindness can promote empathy and compassion; which in turn, leads to a sense of interconnectedness with others.

Debra will be providing an insight into why kindness is so important - now and beyond COVID-19. Some of the areas that Debra will be exploring, include:

  • Being receptive to kindness to ensure recovery.
  • Why communication and talking is a form of kindness.
  • How we demonstrate kindness - including being kind to ourselves.

Debra Charles is CEO and Founder of Novacroft, a 300 strong team of specialists in smart technology and customer care.

An expert in integrating people, processes and technology to help transform organisations to be fit today to thrive tomorrow, Debra is passionate about harnessing technology to make a meaningful impact on society. Today 32m people use Novacroft’s products and services.

As a visionary, Debra sees both the global opportunities and perils that will evolve as we move toward and go beyond 2030. In 2018, Debra co-founded The Kindness Movement, which is dedicated to encouraging kindness in school children across the world. Debra believes in leaving a legacy that promotes the softer skills that will be increasingly important differentiators between humans, robots and artificial intelligence systems of the fast-approaching Fourth Industrial Revolution.

Joining instructions will be sent via email ahead of the webinar.

Find out more

Asking questions

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